This past week Gene McNaughton of Elite Consulting was brought in as a sales consultant for Thompson Electric, Thompson Specialty Services and Electric Innovations. For over 25 years, Gene has passionately pursued the answers to questions like, “What difference does your difference make?”
The day-long session provided several ways to improve the way you communicate with new and existing clients. From the tone of your voice to the knowledge you have about a product or situation. Knowledge is power and the way you communicate this knowledge to your client is critical. Overall, the training session was very beneficial from helping give the inexperienced person keys on being successful in sales, to giving the experienced person a reminder on best sales practices.
At the end of the day, we all had the opportunity to use what we learned to break a 12” x 12” x 1” board in half by focusing and concentrating on the task at hand. Everybody used this information and broke their board. Many also used the board to symbolically “break through” to a new approach, energy, or even a personal goal.
In order to fulfill our pillar of “Employee Engagement and Excellence” we know we must continually provide opportunity to learn and grow. Last Wednesday, we did both and had a great time doing it.