While doing the interviews for the new videos for our new web-site, which I hope you have had an opportunity to check out, we learned what some of our customer’s think of Thompson Electric. It was very interesting to listen to them talk about Thompson Electric and their relationship with the different people from Thompson Electric.
Three things really stood out from the interviews:
- Thompson Electrics professionalism, from the office to the field. Our customers said they were always treated with respect. Always very professional.
- Easy to do business with. Comments were made about how easy it is to deal with Thompson Electric. No hassles, billings are detailed, just easy to do business with.
- We just make a call to Thompson Electric and tell them what we need or what our issue is and it gets taken care of. We don’t have to follow-up because we know it was taken care of. Peace of mind.
There were many other good things said about Thompson Electric and their people, but these were the 3 things that really stood out for me. It says a lot about a company and their employees when you get positive feed-back from our clients on their experiences with Thompson Electric.
This deserves recognition, and a big congratulations to everybody for their hard work and customer service. These praises are truly earned and not just given.